FaultFound

Home Pricing

One fault. One price. Paid once, or not at all.

FaultFound does not sell subscriptions, retainers or monitoring contracts. You pay for a specific confirmed finding on your website — and only after you have seen the evidence for it.

Standard

£199

A clear customer-facing fault with a straightforward repair path.

  • Evidence pack for the confirmed fault
  • The affected route, precisely identified
  • Technical diagnosis and likely cause
  • Implementation steps for your developer
  • Post-repair verification checklist

Typical example: a broken commercial link or a missing service page.

Most findings

High impact

£299–£399

An important commercial route affecting sales, bookings or enquiries.

  • Everything in Standard
  • Deeper root-cause reasoning
  • Platform-specific repair guidance
  • Customer-impact context for the route
  • Priority handling

Typical example: an enquiry form that fails, or a booking link that 404s.

Critical

£499

A severe, reproducible failure on a critical commercial journey.

  • Everything in High impact
  • Independent confirmation of the fault
  • Critical-route diagnosis
  • Detailed repair handover
  • Re-check after the change is deployed

Typical example: a checkout or payment step returning a persistent server error.

What every repair pack contains, at any price

DiagnosisWhat is failing, on which route, and under what conditions.
EvidenceURLs, HTTP responses, timestamps and browser confirmation.
Repair planRanked root causes and the implementation steps to address them.
ReproductionExact steps so anyone can see the fault for themselves.
Verification checklistHow to confirm the change actually resolved it.
Completion re-checkTell us it's live and we check the route again, in writing.

You always see the evidence before you spend anything.

Reading your report is free, permanently. If the fault has already been fixed, or you look at the evidence and decide it isn't worth repairing, don't buy it. There is no account to close, no trial to cancel and no follow-up sequence.

Being precise about it

What you're buying — and what you aren't.

Vagueness here is where this kind of service goes wrong, so we would rather be blunt about the boundaries before you spend anything.

You are buying

  • The diagnosis and repair intelligence for one specific confirmed finding.
  • Documented evidence you can hand to a developer or agency.
  • Implementation steps written to be acted on, not admired.
  • A verification checklist so you know when it's genuinely resolved.
  • A re-check by us once the change is deployed.
  • Answers to your developer's questions about the evidence.

You are not buying

  • A general website maintenance or support contract.
  • Ongoing monitoring — this is a one-off, not a subscription.
  • A full audit of every page on your website.
  • SEO work, performance tuning or design changes.
  • A guarantee of more sales, bookings, rankings or enquiries.
  • Access to your systems — we never ask for logins.
Would you rather we implemented the change ourselves? Reply to your report and ask. We will tell you honestly whether we can do it on your platform, what it would involve and what it would cost — quoted separately, and only if we are confident we can actually deliver it.

No haggling, no surprises

How the price for your finding is decided.

The tier is set by the finding, not by your company size, your sector, or how much we think you can afford. The exact figure appears on your private report before you make any decision.

Where the fault sits

A failure at the payment step outranks a broken link in a footer. Position in the customer journey drives the tier.

How completely it blocks

Something that stops every customer scores higher than something affecting a single product.

Diagnostic complexity

A fault requiring root-cause reasoning across integrations takes more work than a dead URL.

Things we will never do to the price

Not how we sell

Pressure tactics are how this industry earned its reputation. None of the following will ever appear on a FaultFound report or on this website.

  • Fake discounts
  • Crossed-out "was" prices
  • Countdown timers
  • Limited-time offers
  • Artificial scarcity
  • Automatic renewals
  • Prices that change if you hesitate
  • Chasing sequences after you decline

Payment

Handled securely, and never by us.

Payment is taken through an established payment provider. Your card details go straight to them — they never pass through FaultFound and we never store them.

One payment, taken onceNo stored card, no recurring charge, no renewal date.
A proper receiptIssued by the payment provider, suitable for your records.
Priced in pounds sterlingUK business, UK pricing, no currency surprises.
Nothing owed for readingYour report costs nothing to read, now or later.
Read the terms
Your private report · repair pack £
Illustrative

What the payment step looks like

The price shown on your report is the price charged. There is no basket, no upsell and no second page of extras.

Finding1
TierCritical
Total£499
Repair pack checkout delivery step (HTTP 500) Recurring none Renewal none Stored card none Total today £499.00 GBP

Illustration of the charge structure, not a live payment form.

See the evidence before the price ever matters.

The sample report shows exactly what a finding contains, and where the price appears in it.

Open the sample report Pricing questions